3 min read

Business Online Banking | Upgrade

By Golden Valley Bank on 12/10/18 12:00 AM

Business Online Banking Upgrade

A New Business Online Banking Experience is coming on January 9th!

With Golden Valley Bank's Business Online Banking you can effectively manage your money with easy to use tools. Our new version of Business Online Banking is designed to make your online experience even more user-friendly. 

 

Golden Valley Bank Business Online Banking homepage

 

More advanced tools to better manage your business.

Yes, it's a fresh, new look. One that translates perfectly from your desktop to your tablet. Behind that new look, you'll find the same powerful and secure banking software you rely on - with important new features:

  • Improved navigation
  • Embedded ACH, Wires and Positive Pay
    • No more pop-up windows
  • Enhanced functionality for stop payments
    • Issued stop payments and their expiration date will now be listed
  • Improved Transaction History & Search Capabilities
  • Real-time maintenance for Bill Pay
    • No more waiting overnight to load changes

First Time Log On

Use the same username and password or token as before. You can now enter the username and password on the same screen. If your mother’s maiden name or email is not on file you will be asked to enter during your first log in.  This information is collected as additional validation information if you call in to our Electronic Banking Team or if you need to reset your password. You will need to enter identifying questions and answers as an added security measure.

 

Navigation

See our menu below.

Navigation Menu Example

Home

  1. ACCOUNTS LIST
  2. PAY OR TRANSFER – using an existing template
  3. CHECK & DEPOSITS – link to Positive Pay
  4. PAYMENT & TRANSFERS – approve and view issued

Accounts

  1. DETAILS – for the indicated account
  2. DOCUMENTS - eStatements
  3. DOWNLOAD – export to QuickBooks

Payments & Transfers

  1. INTERNAL TRANSFERS
  2. ACH MANAGER
  3. WIRE MANAGER
  4. BILL PAY LINK

Checks & Deposits

  1. STOP PAYMENTS
  2. POSITIVE PAY
  3. DEPOSIT CHECKS – link to eDeposit

Administration

  1. Senior Administrators and Administrator access only
  2. Approve ACH Template or Wire Template changes

Header

  1. WELCOME – Username and last log in
  2. ALERTS – Set up and manage account alerts
  3. PROFILE – Change password and security question

 

Explore What's New

Q: When will the new Business Online Banking be available?

A: Beginning January 9th, you'll automatically access the latest version of Business Online Banking when you log on. There's no software to install.

Q: Will all of my information be available?

A: Yes. All of your information, reports, templates, and user settings from the previous version of Business Online Banking are automatically installed and ready to use.

Q: Where do I submit my ACH Transfers? (Wires, Internal, & Bill Pay)

A: The ACH Manager, as well as the Wire Manager, Internal Transfers, and Bill Payments are now listed under the Payments & Transfers Tab. Stop Payments, eDeposits, and Positive Pay are under Checks & Deposits

Q: Where is the Transaction Archive?

A: We have improved the access Transaction Search Section to replace the Transaction Archive. You can search for transactions by the transaction type, the amount, and the check number.

Q: What are the symbols next to my transactions?

A: The orange clock indicates that transaction is pending. The clock will change to a green dot when the transaction has posted.

Q: How do I download my transactions to QuickBooks?

A: Open the Account Information Page, click on Download, choose the activity you will be downloading, select the Format .QBO, then select Download Transactions.

Q: Where do I place a stop payment?

A: You can place a stop payment and view issued stop payments under the Checks & Deposits tab. Please note: the standard stop payment fee of $20.00 has not changed.

If you have questions about any of our business services, please contact us at (530) 894-1000.

Golden Valley Bank

Written by Golden Valley Bank