3 min read

eAlerts Update

By Golden Valley Bank on 9/9/20 12:00 AM

The Alerts You Want, When and Where You Want Them

We’re excited to announce that we upgraded eAlerts on September 17th, 2020! With this upgrade comes real-time alerts that let you know the moment something important happens to your account by instantly sending a message. Set up alerts to notify you via email, text*, or push notifications on your smartphone with our Mobile Banking app**.

Choose from dozens of eAlerts including when:

  • A purchase is made using your debit card
  • An ATM withdrawal is made
  • A transaction clears that exceeds the amount you set
  • An invalid login attempt occurs with your user ID

Please Note: If you used our old alerts system, beginning September 17th, 2020 the eAlerts you previously established may no longer function. In order to continue receiving account notifications you must reenroll. Please follow instructions below to re-establish your alerts.

Watch our demo videos below to learn how to set up your eAlerts today!

 

Interactive Video Player on alerts for business online banking Interactive Video Player on alerts for personal mobile banking app Interactive Video Player on alerts for personal online banking

 

* Text and data rates may apply from your service provider.

**Alerts are based upon the settings you establish as a customer. Most alerts are provided real-time, but some debit card purchases may not trigger an immediate alert. While most alerts will be generated instantly via real-time processing, some payment terminals or ATM systems not owned or operated by Golden Valley Bank and/or system outages outside the Bank’s control may result in delayed alerts. Do Not Disturb settings in your Online Banking account could interfere with the timing of notifications if an alert is triggered while Do Not Disturb is activated. Golden Valley Bank is not liable for insufficient account balances due to the delay of notification, or system errors outside of our control that result in an inability to receive alerts.

Golden Valley Bank

Written by Golden Valley Bank